Power and response-ability

 

Contents

Preface
What this is about; who should read this; structure of the text.
Response-ability at work
The one-minute overview
For those who have no time at all!
The ten-minute summary
A quick summary, for those who want to dive straight into the toolkit.
Introduction
An introduction to response-ability.
Understanding empowerment
Defining power; power and delusion; export and import; winners and losers; rights and responsibilities; motivation and meaning; expressing empowerment.
I and We and Us and Them
Spheres of influence; systems within systems; conditions and context; competition and cooperation.
Beyond control
Control and direction; creativity and chaos; accepting uncertainty; beyond systems.
Economic action
The meaning of economy; the end of ownership; purpose, relationship, knowledge.
Fulfilling purpose
Proactive purpose; involving everyone; accounts and accountability; the quest for quality.
Managing relations
The schoolyard and the marketplace; shareholders and stakeholders; open and closed; personas and power-dynamics.
Creating knowledge
The nature of knowledge; mobile memory; analysis and intuition; the 'learning organisation'.
Putting it into practice
The story so far; what do we do on Monday morning?
A response-ability toolkit
Definitions
Definitions on response-ability and related issues.
Purpose
I am who I am: personal and collective purpose.
Personalities
I am how I act: an assortment of personality-models.
Boundaries
I and not-I: boundaries, barriers and walls.
Dynamics - personal/interpersonal
I and We: power, responsibility and delusion.
Dynamics - group/process
I and We and Us: roles, sequences, elements and interactions.
Structures
I and Us: organizational structures.
Masks
I am what I do: role/persona choices.
Layouts
I am where I am: self within workspace.
Skills
I am what I learn: the skills-labyrinth.
Uncertainty
I am what I know: inverting Murphy.
The response-ability audit
Assessing response-ability
Purpose, procedures, structures, transactions; scope and scale.
Auditing response-ability
Auditing interactions; balancing the scorecard.
Enhancing response-ability
Opportunities for action; techniques and toolkits.